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Refund Policy

We're committed to ensuring your satisfaction with every purchase. If you need to make a return, please carefully review the following guidelines:

  • 30-Day Return Policy: You have 30 days from the date of receiving your item to request a return.

  • Eligibility: To be eligible for a return, your item must be in its original condition, unworn or unused, with tags still attached, and in its original packaging. Additionally, you'll need to provide a receipt or proof of purchase.

  • Initiating a Return: Contact us at easyhomechef1@gmail.com to initiate the return process. Please note that returns must be sent to the specified address in AL, United States. Items returned without prior authorization will not be accepted.

  • International Returns: If you reside outside the United States, please be aware that shipping may take longer than anticipated.

  • Damages and Issues: Upon receiving your order, please inspect it immediately. If you notice any defects, damages, or if you've received the wrong item, contact us promptly so we can address the issue.

  • Non-Returnable Items: Certain items cannot be returned, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, gases, sale items, or gift cards. If you have concerns about a specific item, feel free to reach out to us.

  • Exchanges: For a quick exchange, we recommend returning the item and placing a new order separately. This ensures a faster process for receiving the item you desire.

  • European Union Cooling Off Period: If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 3 days of receipt, without providing any justification. The same eligibility criteria apply as mentioned above.

  • Refunds: Once we receive and inspect your return, we'll notify you regarding the approval status of your refund. If approved, the refund will be processed back to your original payment method within 10 business days. Keep in mind that it may take additional time for your bank or credit card company to reflect the refund.

If you have any questions or need further assistance regarding returns or refunds, please don't hesitate to contact us at easyhomechef1@gmail.com.